Responsible Gaming
Gaming Should Be Entertainment
At extracliniccanberra.com, we believe that online gaming and pokies should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be enjoyable, it's important to understand that the odds always favour the house, and losses are a real possibility.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, you must be 18 years of age or older to participate in online gaming and pokies. We strictly prohibit access to our services by anyone under the legal gambling age.
If you are under 18, or if you know of a minor accessing gambling services, please report this immediately to the relevant authorities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- โ Spending more time and money on gambling than intended
- โ Chasing losses by gambling more to try to win back money
- โ Hiding gambling activities or lying about gambling habits
- โ Gambling to escape stress, anxiety, or negative emotions
- โ Neglecting family, work, or other responsibilities due to gambling
- โ Borrowing money to fund gambling activities
- โ Feeling anxious or irritable when unable to gamble
- โ Failed attempts to cut down or stop gambling
- โ Relationship problems caused by gambling
- โ Financial difficulties or debt related to gambling
If you've ticked any of these boxes, please reach out for help immediately.
Self-Help Tools & Player Protection
We offer a range of tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit in a specified period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you're willing to lose
- Reality Checks: Receive reminders during gaming sessions to help you stay aware of time and money spent
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Take a break from gaming by temporarily or permanently closing your account
- Account Closure: Permanently close your account if needed
These tools are available to all players. Contact our support team to activate any of these features.
Support Organisations in Australia
If you're struggling with problem gambling, professional help is available and confidential:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling across Australia. - Gamblers Anonymous Australia
A peer-support group offering free meetings and support for recovering gamblers. - Lifeline Australia
Phone: 13 11 14
Crisis support and counselling available 24/7.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Get Help Today
If you believe you may have a problem with gambling, please seek help immediately. There is no shame in reaching out. Professional counsellors and support services are available to assist you, and treatment is effective.
Contact Gambling Help Online now: www.gamblinghelponline.org.au or call for local support services in your state.
Remember: Gambling should be fun. If it's not, it's time to stop.